Swann H.264 User Manual download pdf (Page 70)

The DVR supports access from mobile devices such as iPhone, iPad and the

increasingly popular Android operating system. To correctly congure your DVR for

remote access via a mobile device, or indeed any remote access, it is important to

have your network and Internet connection congured correctly. Typically, this is

matter of forwarding ports from your router to specic devices (in this case, your

DVR).

Requirements

To access the DVR via a mobile device, the following conditions must be met:

• A high-speed Internet connection with an upload speed in excess of 256kbps

(ideally above 512kbps).

• The DVR attached to this high-speed Internet connection.

• Your home network correctly congured to allow the DVR’s SERVER PORT

unrestricted access to the Internet. Typically, this requires enabling UPnP

(recommended) or forwarding ports (not recommended).

• A compatible mobile device with a supported platform (see below).

• The correct application(s) installed on your mobile device.

• A sucient signal to your mobile device (areas with intermittent coverage or low

signal strength will adversely aect the playback).

Setting up the DVR for Mobile Access

1. Enter the Main Menu.

2. Navigate to Network, and locate the eld titled Mobile Port.

3. Ensure that the value listed is unique on your network, and make a note of it.

The default value is 18004. Note: that, if UPnP is not enabled, this port will need

to be properly forwarded from your router to ensure that it can be accessed

remotely.

4. The PASSWORD for mobile access is the same as the admin account password.

Note: If you want to access the DVR via a mobile device, then you’ll need to use the

admin password to access it. We strongly advise setting password on the admin

account to prevent unauthorized remote access.

Remote Access from a Mobile Device

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Swann H.264 User Manual Page 70